Winning Offers

Sending an offer is easy. Winning one is about giving the consignor a reason to pick you over the other stores who made an offer. This page covers where offers come from and what tends to win them.

For the mechanics of putting an offer together, see Send Offer.

Two ways consignors reach you

Direct requests

A consignor can invite you directly from your shop, or by searching the map for your store. These land in your Requests Inbox. A direct request usually means the consignor already likes the look of your store, so you are often one of very few stores in the running. Reply quickly and these tend to convert well.

The public map

Most consignments are posted to the public map and list view, where any store in the area can make an offer. Here you are competing with other stores for the same items, so the strength of your offer matters more.

What makes a consignor choose you

Consignors weigh up a few things when they compare offers:

• Your commission rate. The split you take is the most visible number. It does not have to be the lowest, but it has to make sense next to what you offer in return.
• Your store and track record. Consignors can see your profile, past performance, and reach. A store that clearly sells items like theirs is reassuring.
• Your message. This is the biggest lever you control on the day. A specific message beats a vague one every time.
• Your speed. Early offers get seen first and set the bar for the rest.

Write a message that wins

Vague messages get passed over. Concrete ones convert. A strong message usually includes:

• The resale price range you expect to achieve
• Where the item will be sold, whether your storefront, online, or both
• Your typical time to sell
• Any relevant specialisation, for example "we focus on designer denim"