Import your Shopify store

What this does

One pass over your Shopify store brings across three things:

• Items. Every active product, one Ragpiq item per variant, with photos, description, tags and price.
• Consignors. The people behind your vendor field, plus any customer holding a balance.
• Store credit. Native store credit and gift card balances, turned into Ragpiq store credit.

Nothing moves until you pick it. You can bring one consignor across as a trial and come back for the rest later.

Before you start

Your Shopify store needs to be connected. If it isn't, the Shopify card in Integrations walks you through it, and our team pre-builds the app for you. You need the owner account signed in to bring store credit across.

Run the import

1. Go to Integrations and find the Shopify card.
2. Click Import store. We read your store and show you what we found.
3. Tick what you want: consignors, items, credit.
4. Click Review on any of the three to go through it row by row.
5. Click Import.

Keep the window open while it runs. You can cancel any time and whatever finished is kept.

Consignors and the vendor field

Shopify has no idea what a consignor is. Consignment stores usually put the consignor's name in each product's vendor field, so that is what we bucket by. The same person is often in your customer list too, holding their balance, and nothing in Shopify joins those two records.

So we look for a customer with exactly that name and suggest the link. You confirm it with one tap. We never link two records on our own, because a wrong guess would move someone else's money.

Linking a vendor to a customer brings their email across, which is what makes them invitable, and their balance, which is what makes the credit importable.

Splits

We read the unit cost on each variant and compare it to the price. If a consignor's items are consistently costed at 60% of retail, we suggest a 60% consignor share. You can change any of them before importing, or set one default for everyone.

Stores that do not fill in unit costs get no suggestion, just the default you set.

What we leave alone

• Drafts and archived products. Active products only.
• Out of stock items. Nothing with zero tracked inventory.
• Items with no price.
• Your own Ragpiq listings. Anything the crosslister already sent to Shopify from Ragpiq stays where it is. Importing those would give you two of everything.
• Anything already imported. Run it again in a month and you only get what is new.

Store credit

Balances become Ragpiq store credit against each consignor, on whichever rail your store uses. Gift card balances count too, as long as the card is attached to a customer.

A balance is skipped when the customer has no email, when two customers share an email, or when the store is not in Australian dollars. The credit screen tells you how many and why.

One thing to know: importing does not zero the Shopify side. Until we switch on two-way sync, the same dollar sits in both systems and can be spent in either. If you want the two kept in step live, get in touch with our team.

After the import

Everything lands unpublished, in your inventory, so you can look before anything goes live. Imported items keep their Shopify link, so a sale in Shopify still delists them here, and you will not be asked to crosslist them back to a store they are already on.

The last screen offers to email your consignors an invite. Their items are already attached to their accounts, so they see their own stock the moment they sign in. Nothing sends until you click.