Before sending your pieces in, make sure they're clean, presentable and ready for resale. Well-prepared pieces sell faster.
How to Prepare
Each item should be:
- Washed or dry-cleaned
- Free of lint, pet hair, and strong fragrances
- Folded neatly to reduce wrinkles and improve presentation
Drop-off & Pick-up
For a drop-off or an Uber pick-up, your packaging doesn't need to be complicated. Just secure and easy to handle.
- Place your items in a clean bag or box
- Reusable grocery bags, tote bags, or spare cardboard boxes work well
- Avoid hangers or overly bulky packaging
Delivery
If you're posting your pieces with Australia Post, pack them securely for transit. Make sure:
- Each item is placed in a clean, sealed bag
- Items are packed inside an enclosed, airtight container: use compostable mailers, padded envelopes, or small moving boxes depending on quantity
- The outer packaging is weather-resistant and well-sealed with tape
Note: You buy your prepaid label in the app once you've accepted your offer.