RAGPIQ|Help Center

Preparing Items

Before uploading, make sure your items are in their best possible condition — clean, presentable, and ready for resale. Resellers are far more likely to accept well-prepared items, and they often sell faster.


How to Prepare

Each item should be:

  • Washed or dry-cleaned
  • Free of lint, pet hair, and strong fragrances
  • Folded neatly to reduce wrinkles and improve presentation

Drop-off & Pick-up

If you're organising a drop-off or a local pick-up with a reseller, your packaging doesn't need to be complicated — just secure and easy to handle.

  • Place your items in a clean bag or box
  • Reusable grocery bags, tote bags, or spare cardboard boxes work well
  • Avoid hangers or overly bulky packaging unless the reseller specifically requests it

Delivery

If your item is being posted to a reseller, you'll need to ensure it's securely packed for transit. Make sure:

  • Each item is placed in a clean, sealed bag
  • Items are packed inside an enclosed, airtight container — use compostable mailers, padded envelopes, or small moving boxes depending on quantity
  • The outer packaging is weather-resistant and well-sealed with tape

Note: The delivery address and label will be provided once your item is accepted by a reseller.