The Sync section in your Automations tab displays all sales made on your connected platforms. It’s designed to quickly collect sale details, including:
- Sale price of each item
- Shipping information (integrated with 17+ couriers)
This feature helps you manage payouts, delist sold items, and keep your inventory up to date across every connected marketplace.
Sync Types
Ragpiq offers two types of syncing methods depending on the marketplace connection type:
Automatic Sync
Used for marketplaces with full API integration such as Shopify and eBay.
How it works:
- Sales are automatically detected and synced in real time.
- Once a sale occurs, it appears instantly in your Sync tab.
- Your consigned items will appear as Not Paid, while your own stock is automatically marked Complete.
How to enable:
- Go to your Automations tab.
- Click the Settings ⚙️ icon next to your connected marketplace.
- Press the Sync button beside your desired marketplace to enable automatic sync.
Automatic sync runs continuously in the background, keeping your records and payouts always current.
Manual Sync
Used for marketplaces that require Chrome extension assistance, such as Depop.
How it works:
- Manual sync retrieves sales data from platforms not offering full API access.
- You choose a start date to pull sales from, then trigger the sync manually.
Steps to sync manually:
- Click Sync in the top-right corner of your Automations tab.
- Set a Start Date: Use the date picker to select when to begin syncing. After each sync, the date automatically updates to your most recent run.
- Once complete, sales will appear in your list, marked according to ownership:
- Consigned Items: Shown as Not Paid (requires confirmation).
- Your Own Stock: Automatically marked Complete.
After Syncing
When a sale is synced, the corresponding listing automatically moves into the Delist state.
Head to your Delist tab to remove it from all connected platforms — see Disconnect Listings.
Once your workflow finishes:
- Click Confirm Sales to finalise each transaction.
- If a sale appears incorrectly, remove it using the – icon or click Cancel to return to your dashboard.
Continue Your Workflow:
- Disconnect Listings — delist sold items from all connected platforms.
- Payout Users — finalise payouts for consigned sales.